Q1: Are you a trading company or a manufacturer? A: We are an BSCI, SEDEX, CE, CCC approved manufacturer. Also we have passed the factory audit from Disney, NBCU. Q2: What's your production line? A: Roto casting, Injection, Spray painting, Silk screen, Pad printing, Assembly, packing, etc. Q3: What's your product range? A: all kinds of plastic products, custom-made plastic toy, vinyl toys, pretend toy, action figure, custom doll, etc Q4: What is the MOQ for your saving bank? A: Our minimum order quantity order is 10 pieces. Q5: Do you accept OEM custom design? A: Yes, we work on OEM/ODM orders. That means size, material, quantity, design, logo, printing, etc. Q6: What should be provided when placing an order? A: Your idea about the material, size, thickness, printing art work, design work in AI, PSD, PDF, or we can offer the design according to your idea. Q7: Can you send free samples for your products? A: Yes, free samples are available. You just need to pay the express fee. Just provide your account like DHL, FedEx or you can call your courier to pick up the sample from our office. Q8: What's the lead time for mass production? A: It depends on the order quantity. Usually it's 25-30 days. Q9: What are your delivery terms? A: We accept EXW, FOB, CIF, etc. You can make the best choice accordingly. Q10: How can I get the accurate price if I want to order my own design figures? A: There are some basic specification we need to know for price calculating, including the size, the product shape (photos or drawing), the material, color printing, surface finishing, estimated order quantity, and then the best price will be sent to you on time.